SHIPPING & DELIVERY

Shipping & Returns Policy

Shipping Policy

Last Updated: Jan 6, 2026

At Curtis Family Farms, we hand-craft our products right here on our Cape Cod homestead. Every order is packed with care—thank you for supporting our family-run farm.

Processing Time

Orders ship within 2–5 business days (excluding weekends & holidays).
Because our products are made in small batches, shipping times may vary slightly during busy seasons.

Shipping & Delivery

Shipping costs are shown at checkout.

Estimated delivery after shipping:

Standard Shipping: 3–7 business days
Expedited Shipping (if available): 1–3 business days

Delivery times are estimates and may be affected by weather or carrier delays.

Where We Ship

We currently ship within the United States only.

Tracking

Once your order ships, you’ll receive an email with tracking details so you can follow it along.

Shipping Addresses

Please double-check your address at checkout.
Curtis Family Farms is not responsible for packages shipped to incorrect addresses provided by the customer. Reshipment fees may apply.

Lost or Damaged Packages

If your order arrives damaged or doesn’t show up, please email us within 7 days of delivery (or expected delivery) at:

📧 curtisfamilyfarmscc@gmail.com

Include your order number and photos if applicable—we’ll take care of you.

Need Help?

Questions about your order?
We’re happy to help and truly appreciate you choosing to support our homestead and small business.

Returns & Exchanges

Because our products are handcrafted and personal-care items, all sales are final. If you are wanting a sample to try please reach out and we will try to accommodate your request, shipping charges may apply.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll be happy to make it right with a replacement or exchange.

📧curtisfamilyfarmscc@gmail.com
Please include your order number and photos, if applicable.

Shipping fees are non-refundable.